Get grounded answers with citations and permissions that mirror reality.
Private Knowledge Assistant
We build private knowledge assistants that sit inside your cloud, respect ACLs, and deliver traceable answers with linked sources.
Time to pilot
Answer confidence
Measured via SME golden set
Sources
Why teams call us
- Knowledge scattered across drives, wikis, and email archives
- Experts re-answer the same questions daily
- No audit trail or permissions in one-size chatbots
Measurable outcomes
- Resolve policy and SOP questions in seconds
- Audit-friendly logs of every retrieved citation
- Measured improvements in onboarding and ticket deflection
How the engagement runs
Step 1
Connect & clean content
Ingest high-value repositories, deduplicate, chunk semantically, and tag with fine-grained ACLs.
Step 2
Hybrid retrieval & evals
Pair vector + keyword search with offline regression suites so answers stay grounded.
Step 3
Deployable UI + API
Ship a minimal UI plus APIs so the assistant can live in chat, intranet, or workflow tools.
What you get
- Ingestion + indexing pipeline with ACL propagation
- Evaluation harness + golden questions managed with SMEs
- Assistant UI embedded in Teams/Slack, plus REST/GraphQL APIs
FAQs
Where does the assistant run?
We deploy in your preferred cloud or VPC. Data never leaves your tenancy and we integrate with your SSO provider.
How do you measure accuracy?
We co-create a golden set with your SMEs, run nightly regression tests, and expose answer ratings inside the UI.